Contact

Contact Docshar

Questions, problems or ideas? Write to us. A real person, one of the founders, will reply.

We reply to emails within 2 business days (Monday to Friday, excluding public holidays in India). Phone calls may not always be answered right away; if we miss your call, please also send an email.

Send us a message

You can use the form below to reach us directly. Our team reviews every message and responds via email within 2 business days.

What you can contact us about

Help and support

Not sure which tool to use, or a result is not what you expected? Tell us what you are trying to do. Many common tasks are also explained in our guides.

Bug reports

If a tool fails or shows an error, please include the tool name, your browser and device (for example "Chrome on Android"), the exact error message and what you did just before it. Please do not send us confidential files. If a file is needed to reproduce a problem, use a copy with private information removed.

Privacy requests and grievances

To ask about your data, request access, correction or erasure, or raise a grievance, email us with the subject "Privacy request" or "Grievance". Our Grievance Officer is Shagun Badsar, and grievances are answered within 30 days. See the Privacy Policy for details.

Payments and refunds

For a question about a payment, a pass that did not activate, or a refund, email us with the subject "Refund request" or "Payment question" from your account's email address, and include the Razorpay payment ID or order ID from your receipt. Plans and prices are explained on the Pricing page, and refunds are covered by our Refund & Cancellation Policy.

Business and partnerships

For partnerships, feedback from schools, colleges or businesses, or media enquiries, email us with a short description of what you have in mind.

Prefer to write directly?

shagunror402@gmail.com

Send an email